11 Things Kids Growing Up Today Won’t Understand

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Telephone switchboard operators

A switchboard operator is basically a telecommunications professional whose main responsibility is answering and then directing incoming telephone calls for a company. In other words, they are actually responsible for operating telephone switchboards.

Back in the day, switchboard operators sat in front of a large panel with jacks for even hundreds of phone lines, plugging in and out the jacks in order to connect callers across the world/city. However, once the telephone service became automated, the need for telephone switchboard operators shrank.

Maybe you or your mother were a telephone switchboard operator, too, and sadly for some of us, the job of a switchboard operator only appears in movies.

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