Professional Apologizers
If you have a knack for expressing regrets and are good at making others feel better about an inconvenient or unpleasant situation, then you might be perfectly suited for a career as a professional apologizer.
Companies like Southwest Airlines hire qualified candidates to deal with irate customers, which means that you can get paid to offer effective apologies.
“You have to be able to assess the circumstance, understand what the issue is, what led to the issue, and turn it around to a response that the customer can relate to,” the hiring manager told WalletPop.
